Useful information

Address

Dronningens Ferieby, Grenaa
Independent institution (foundation)
Dronningens Ferieby 1
8500 Grenaa, Denmark
Telephone: +45 87 58 36 50
Central Business Reg. (CVR) no. 14 09 57 05
www.dronningensferieby.dk
post@dronningensferieby.dk

Reception opening hours, low season

Monday to Friday: 9.00am – 4.00pm
Saturday: Closed
Sunday: Closed

Emergency telephone

For urgent help outside reception opening hours, contact us on:
+ 45 87 58 36 50

(Leave a message, and remember to give your mobile phone number.)

On-call doctor, phone no.:

+ 45 70 11 31 31

Conditions of cancellation if cancellation insurance has not been taken out

If you cancel your stay, you are liable to pay the first instalment. If you cancel later than 30 days before arrival, the full amount must be paid.

Cancellation insurance

We recommend taking out cancellation insurance, which costs 5% of the total rent and is payable at the same time as payment for the stay. The rent is refundable if the reservation is cancelled due to illness, accident or death affecting the renter, spouse, parents or siblings.

Arrival and departure

The holiday chalet is available from 3.00pm on the day of arrival. Departure no later than 10.00am.

Late departure

If your chalet is not booked on your departure date, you may be able to extend your stay until 4.00pm against payment of a fee. Please ask reception.

Non-smoking accommodation

All the chalets are non-smoking.

Allergy-friendly accommodation

Chalet 10 is allergy friendly. Pets are not allowed in this chalet, which does not have a wood burner.

Attractions

We have discount deals with many tourist attractions. attraktioner. Please ask reception.

Electricity and heating

Rate DKK 2.50 per kWh. Electricity consumption will be settled automatically on departure via our booking system.

Daily living aids

We have a wide range of daily living aids that can be pre-ordered for a fee. View the aids hereSe hjælpemidler her

What to bring

Sengelinned (med mindre der er bestilt linnedpakker), toiletpapir, køkkenrulle, skraldeposer, opvasketabs, salt og peber, fyrfadslys og personligt udstyr. Ved ankomst vil der altid være 1 karklud, 1 opvasketabs, 1 viskestykke samt 1 lille stykke håndsæbe.

Ordering home care

If you need home help or nursing care, remember to contact your local authority no later than three weeks before your holiday starts so arrangements can be made with Norddjurs local authority.
More information about home care

Pets

Pets are allowed in several of our chalets. Price per pet DKK 275. If you want to bring your pet, you must state this when making your booking. Owners must keep their dogs on a lead in the entire area and use dog poop bags.

Internet

WiFi network available throughout the holiday centre. You will be given the code on arrival.

Bedding

The chalets have pillows and duvets for five people. Extra sets can be ordered prior to arrival.

Linen packages

Linen and towels are not included in ordinary stays but can be pre-ordered. Price for a linen package including two towels DKK 110. Beds can be made up for an additional fee.

Child’s cot/child’s highchair

Can be rented for DKK 50 per item per week. Must be pre-ordered.

Tableware

The chalets have kitchen tableware for eight people.

Final cleaning

Is included in the price. The holiday chalet must be handed over in a clean and tidy state; items of furniture must be returned to their original positions. This price does not include dishwashing and waste disposal, for which guests are responsible before departure. The dishwasher does not need to have completed a cycle on guests’ departure. Any breakages or mishaps must be reported to reception on departure. Set radiators at 2. Close windows and doors.

Washing machine

All the holiday chalets have a washing machine.

Bike rental

We have a few bikes available for rent. Price DKK 50 per day

Moon cars

Can be rented during reception opening hours.

Playgrounds

There are lovely nature playgrounds in the area.

Fitness

There are outdoor fitness pavilions in the area.